Reason one
Something's not working.
Your report's stuck past fifteen minutes. Intelligence didn't land this morning. A Data Pack won't paste cleanly into your Shopify hero. Write in, we'll fix it. Usually same day. Include the email you signed up with and we'll find your account fast.
Reason two
A real question.
Something the pricing page or FAQ didn't quite answer. Can Scoutr read my Etsy store? Does the pipeline work in German? Will it pick up a brand-new product with zero reviews yet? Ask. We'll tell you honestly — including if the answer is no.
Reason three
Press, partners, or saying hi.
Writing something about the category and want to quote us. Running a DTC community and wondering if we'd show up. Building something adjacent and curious about an integration. Or just saying hi. All fine. All read.