Can I start with a Report and upgrade to a subscription later?
Yes — most customers do exactly this. Run your first Report for $97 to see the data, then open any Intelligence tier to get it refreshed every morning. Your Report outputs stay accessible and the subscription picks up from there.
Can I upgrade or downgrade between Intelligence tiers?
Any time, one click from your dashboard. Upgrade is instant — capacity unlocks immediately and you're prorated for the current billing cycle. Downgrade takes effect at your next renewal, so you keep full access until then.
How does payment and data security work?
All payments handled by Stripe (PCI DSS Level 1 certified). We never see or store your card details. Your generated reports are stored encrypted and tied to your account. We don't sell your data, share URLs with third parties, or train models on your outputs.
What URL do I enter — mine or a competitor's?
Either — the report works the same way. Most customers run their own URL first to understand how they're perceived, then run a competitor's to find the gaps. Report buyers get one URL per purchase. Subscribers track 1–5 URLs depending on tier.
Where does the data come from?
19+ real public sources — Reddit, Amazon, Trustpilot, Google Search, Google Shopping, Google Trends across 5 countries, YouTube, TikTok, App Store, Quora, Hacker News, Meta Ad Library, G2, Capterra, Etsy, Yelp, plus competitor websites and sitemaps. No surveys, no synthetic data. Everything comes from what real people are saying publicly.
How fast is a single report?
Reports typically complete in 8–15 minutes. We pull from 19+ sources simultaneously, run sentiment analysis, competitor mapping and AI synthesis across every data point. You get an email the moment it's ready.
What if my niche is too small or too new?
Scoutr searches across your category, not just your brand. Even niche or new categories have competitor reviews, Reddit chatter, and search signal. If the pipeline can't produce a useful report on your URL, it tells you upfront — and you don't get charged. You never pay for a blank result.
Do I need to install anything?
No plugins, no SDKs, no app installs. Scoutr reads public sources only. Just paste a URL — yours or a competitor's. Works with every storefront: Shopify, WooCommerce, Wix, Squarespace, Etsy, custom builds.