Every week your creative team sits down and tries to invent language that buyers will respond to. Workshops, brainstorms, the occasional whiteboard session with the founder. Then you ship the copy, run it for three weeks, watch the CPMs rise, and start the cycle again.
Meanwhile your customers — and your competitors' customers — have already written the copy. Hundreds of them. Unprompted. Specific. In the exact words that landed for them. Sitting in Reddit threads, on Trustpilot, under Amazon reviews, on YouTube, in app stores.
Reading them all is impossible. So nobody does. So your hooks come from a meeting room instead of from the people you're trying to reach.