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Your roadmap.
Pre-ranked.

Every feature request your customers have posted publicly — extracted, clustered, ranked by mention count and velocity. Your backlog, already prioritised by the people who actually use the product.

Start Intelligence — $197/mo → Get the report — $97

The problem

Your backlog is built from the loudest stakeholder. Not the most users.

Roadmaps end up shaped by whoever showed up to the meeting. The CEO has a feature idea from the weekend. Sales lost a deal and wants the gap closed. A loud customer threatened to churn. Engineering has a refactor they've wanted for six months.

Meanwhile thousands of actual users are writing about what they need — on Reddit, in App Store reviews, on G2, in Capterra threads, in comments under competitor announcements. Nobody's reading them. Quarterly NPS comes in three months too late and tells you a number, not what to build.

So you ship a feature, watch the launch reception come back six weeks later as “well-received,” and have no idea whether you built the second-most-asked-for thing or the seventeenth.

The shift

Stop guessing what to ship.
Read the ranked list.

The output

One view. Eight requests. Every source cited.

Not a word cloud. Not a sentiment score. Every feature request mapped to the verbatim customer phrase, the source, the mention count, the velocity. Filter by area. Drop into your backlog.

app.scoutr.world / dashboard / products

Overview Competitors & Pricing Marketing Products Brand & Sentiment

Feature requests · ranked

Last 30 days · 2,348 reviews processed

All areas Onboarding Core app Mobile Integrations Billing Export / data

Bulk CSV export from reports

Why can't I just download everything as a CSV?

Reddit 142 · G2 98
Trustpilot 67 · App Store 40

347

↑ +38%

Faster onboarding / setup wizard

Took me 40 minutes just to get started

G2 124 · Reddit 88
App Store 52 · Capterra 20

284

↑ +22%

iOS 17 crash on launch

Updated to 17, instant crash every time

App Store 108 · Reddit 52
X 32

192

New

Slack integration for notifications

If this just posted to Slack it would be perfect

G2 84 · Reddit 41
Trustpilot 18 · Capterra 12

155

↑ +14%

Dark mode / reduced brightness

My eyes after 8pm, please add dark mode

App Store 68 · Reddit 42
X 28

138

flat

Offline mode / no-connection fallback

Useless on a plane, no offline at all

Reddit 54 · App Store 36
G2 22 · Capterra 9

121

flat

Role-based permissions for team accounts

Can't give my client view-only — deal breaker

G2 52 · Trustpilot 22
Reddit 18 · Capterra 6

↑ +9%

Better search / filtering in archives

Finding old reports is a nightmare

G2 38 · Reddit 22
Trustpilot 14

Watch

Synthesised from 19+ sources · clustered by topic · ranked by volume + velocity Next refresh · Mon 07:00

Mockup shown. Your actual workspace shows your product, your competitors, your category. Refreshed every Monday morning.

The loop

Three moments. Customer-led roadmap.

Not “be more customer-centric” as a vibe. Three concrete things you do with Scoutr data — during planning, before build, after launch.

Monthly · before quarter planning

The backlog audit.

Before Q-planning, pull the top 20 requests and compare against your Jira. How many of the top ten customer asks are on your roadmap? Usually fewer than half.

01Export the top 20 feature requests (last 90 days).

02Cross-reference against your roadmap and backlog.

03Bring the gap list to quarter kickoff. Have a conversation about why.

Before build · per feature

The pre-mortem read.

Before committing a sprint, read the verbatim complaints about what already exists in the category. Whatever competitors built, customers are publicly telling you what's wrong with it. Don't repeat it.

01Search competitor complaints related to your feature area.

02Extract the top five recurring gripes from the category.

03Add each as a non-negotiable acceptance criterion. Don't ship with known category failures baked in.

Post-launch · Week 2 & 6

The launch follow-up.

Two and six weeks after launch, check whether the new feature is actually landing. Praise phrases rising? Or old complaints now redirected at the new thing?

01Search reviews mentioning the feature by name or function.

02Check rising praise vs rising complaint clusters.

03Feed back into the next sprint. Real launch reports, not quarterly NPS.

What you get

Six outputs. Every Monday.

The same pipeline surfaces different views for different teams. Here's what Product sees in the morning briefing — ranked, cited, ready to filter into the backlog.

Ranked feature requests

Top 20 extracted from reviews. Sorted by mention count, velocity, and source quality. New asks flagged.

Bug clusters by area

What's broken, grouped by product area and journey stage. iOS crashes, onboarding friction, billing confusion — separated, not muddled.

Unmet category needs

What customers wish existed. Not your feature, not a competitor's feature — the feature nobody's built. The net-new signal.

Launch reception

For anything shipped in the last six weeks: praise clusters, complaint clusters, sentiment delta. Faster than NPS.

Competitor build signal

What your rivals' customers are begging them to build. Build it first. Win the switchers.

Fading features

Praise phrases that used to surface and no longer do. Something degraded quietly. Worth investigating before it becomes a complaint.

What this isn't

External signal. Not your feedback portal.

Scoutr reads what users post in public — App Store, Google Play, G2, Capterra, Trustpilot, Reddit, YouTube, category forums. If your product has no public footprint (enterprise-only, NDA-bound customers, no G2 listing), this isn't the tool.

It's also not a replacement for a dedicated user-research function running large-sample surveys, interview programmes, or usability studies. If you have one, Scoutr supplements them — handles the volume work so the senior researcher can focus on the things that need a human in the room.

And it doesn't replace internal feedback portals like Canny or Productboard where your customers log in to vote. Scoutr is the external view — what users say about you in the wild, not what they tell you when they're asked.

Product · $197/mo

Ship what customers
actually asked for.

One $97 report shows you the top 20 ranked requests for your category today. Intelligence at $197/mo refreshes the list every Monday — with bug clusters, unmet needs, and competitor build signal in the same view.